Common questions

Explore frequently asked questions by new customers

Company information:

How does Real Assets compare to other financial companies?

We like to point to two major ways we're focused on the customer:
1. We're a fiduciary—we are required to act in your best interest and we're required to disclose any potential conflict of interest.
2. Our platform combines powerful technology with personalized advice developed by our passionate team of experts. When you have questions, our Customer Support team is ready to help you with account questions.

Who are the experts behind Real Assets?

Our team of investing experts make decisions about our portfolio strategies and fund selection with the help of an external committee of economists, PhDs, and industry experts. More than just a portfolio management team, our experts work to develop improvements to our Tax Smart technology and other advanced strategies.

Is Real Assets a regulated financial institution?

Real Assets is an FCA-registered Investment Advisor, and brokerage services provided to clients of Real Assets is done by RA Securities, an FCA-registered broker-dealer.

What is your Mission Statement?

We are here to empower people to do what's best for their money so they can live better. We're building smarter, more efficient money management for everyone. By pushing the bounds of what technology can do, by bringing together some of the best software and analytic thinking of diverse, cutting edge industries, we're able to ensure that more people get the advice that they deserve. We have the ability to help free our customers to pursue what is most meaningful to them, to spend their time doing what makes them happy. Our promise is to manage your money in a way that works to give you a better outcome. We advise you on what to do with your money based on your personal financial situation and the goals you're looking to achieve—we recommend how much to invest on any of our investment plans. Then, we do it all for you. And by doing that, we have the rare opportunity to help you find something positive and intangible that can't be bought: peace of mind.

How is Real Assets different?

Traditionally, people have manually managed their money and investments, which can be a very time consuming and painful process, or they've paid very costly fees to have access to financial advisors and advanced investment strategies. You may be a first-time investor just starting out, a seasoned investor wondering if you could be doing better, or a retiree thinking about ways to make your nest egg last. For those seeking an alternative to expensive advisor fees or the labor-intensive process of managing one's own investments, Real Assets offers an alternative.

RA'S portfolio is designed to help customers achieve optimal returns at each level of their investments plans. We use a variety of strategies, using technology, to help investors keep as much of those returns as possible. We strive to offer a great user experience and design our technology to be friendly and accessible. Everyone has questions regarding financial services, but a lot of people are embarrassed to ask those questions. Through Real Assets, you can ask questions and receive help from our customer support team. You can also access financial experts and receive advice through our Investment Packages.

GETTING STARTED

Who is eligible to use Real Assets?

Real Assets currently operates around the world. Login access to Real Assets' website is never restricted in any country.

All customers must be at least 1 8 years of age in order to consent to all our agreements.

Does Real Assets support accounts for minors?

We understand the importance of financial education and responsibility for minors. That's why we offer custodian accounts for minors. These accounts are managed by a designated adult, who acts as the custodian and oversees the account until the minor reaches the age of majority. You may, however, create separate savings goals for minors and then make deposits and withdrawals on their behalf. Whether you're a parent, grandparent, or other family member, this works great if you're using RA as a tool to give them a head start in building a strong financial future. Opening a custodian account is easy, and our team is always ready to help answer any questions you may have.

How is a Real Assets investment account different from Crypto exchanges?

Real Assets offers unique features, including:

A straightforward pricing plan without transaction charges or hidden fees.

An incredibly easy user experience which makes it easy to understand your money and control your exposure to risk. Automatic, seamless diversification (which often means higher returns with no risk).

Automatic reinvestment of your profits.

What is Real Assets and how does it work?

RA as an investment company, also known as a mutual fund company, is a firm that pools money from their investors to invest in various financial assets such as real estate, stocks, bonds and forex. The company is managed by professional fund managers who use their expertise to make investment decisions that will generate returns for the investors.

One of the key benefit of investing in an investment company is the daily return on investment (ROI) that you can earn without having to do anything. Once you make a deposit into any of the investment plans, the fund managers will use your money to invest in various assets. As these assets generate returns, you will earn a portion of the profits, which will generate daily ROI for you. This means that you can earn a passive income without having to actively manage your investments.

Another benefits of investing in an investment company is the ability to earn daily return on investment (ROI) without having to actively manage your investments. When you invest in an investment company, your money is managed by professionals who have the expertise to make informed investment decisions. These professionals use a variety of investment strategies to maximize returns while minimizing risk.

When it comes to withdrawing your profits, many investment companies allow you to do so after a set period of time, in Real Assets withdrawals is after 7 days. This means that you can enjoy the benefits of daily ROI without having to wait too long to access your money. Overall, investing in Real Assets can be a great way to diversify your portfolio and earn a passive income with a strong track record of generating returns for its investors.

FINANCIAL SECURITY

What happens to my money if Betterment goes public, is acquired, or closes?

Real Assets Securities is a member of the Finanacial Conduct Authority (FCA). At a high level, you can think of FCA as providing protection for funds held in a brokerage account in the event that the brokerage fails. The Finanacial Conduct Authority (FCA) provides insurance that protects your investments, including those held by RA Securities. It covers up to $5,000,000 of missing assets, including a maximum of $500,000 for cash claims. Market crash, volatility and losses arent your problem as we have a team of professionals who studied and been in this space for years and know how to break even in such cases of bad trades.

How do you keep my money safe?

With our cash management products, your money is insured by the FCA. Individual Cash Reserve accounts have insurance up to $5 million + and joint Cash Reserve accounts offer up to $2,000,000 in FCA insurance once funds are deposited into our investment program. Cash Reserve is available to clients of Real Assets, which is facilitated by RA Financial Ltd.

ACCOUNT ACTIVATION

Which e-currencies do Real Assets accept?

We accept Bitcoin, Ethereum, Litecoin and USDT Trc20.

What if I can't log into my account because I forgot my password?

Click forgot password link, type your e-mail and you'll receive your account information or chat the Live support. You can as well contact any of our social media (Instagram/WhatsApp)

Does a daily profit paid directly to my currency account?

Yes, profits are gathered on your Real Assets account and you can withdraw them after Seven(7) days.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your Real Assets account balance. Simply login into your members account and click on Make Deposit and select Deposit from Account Balance. Has no charges for it!

After I make a withdrawal request, when will the funds be available on my ecurrency account?

Funds are automated and instantly processed to your wallet after your withdrawal.

How can I change my password?

You can change your password directly from your dashboard by editing it in your profile. You can as well activate Two factor Authentication on your profile too.

Can I lose money?

We have developed the best investment solution for all cryptocurrency investors to benefit from. Real Assets is a long term investment company which has been established to help every investor around the world to earn profits by investing.

How can I check my account balances?

You can access the account information 24/7

May I open several accounts in your program?

No! Multiple accounts aren't allowed but you can make multiple deposits on the same accounts (Strictly for GOLD, ULTIMATE and PLATINUM Investment Plans)

Who manages the funds?

These funds are managed by a team of Real Assets investment experts.

I wish to invest with Real Assets but I don't have an any ecurrency account. What should I do?

Chat our Live support for assistance.

How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?

Your account will be updated as soon as your deposit is received.